It's for cleaning and disinfecting lens and it contains 3 percent hydrogen peroxide, which should never get into the eyes by using it as a contact lens rinse or … In December 2010 and again in May 2012, Check-Up warned consumers who wear contact lenses about Clear Care, a lens cleaning product from Ciba Vision (a Novartis company) that contains hydrogen peroxide. (844) 686-5616. The staffing/scheduling module is awesome, but most are. ClearCare online billing format is all messed up and no one is fixing it or returning our pleas for help. The rating is based on ITQlick expert review. Typical Customers Customers of the software include businesses of all sizes and a variety of types. Most of the time we just have to hangup because the support is so frustrating, and the emails...they just don't comprehend. Keeping up to date on the details keeps me in the drivers seat of my business.The amount of time we save on scheduling lets us use that time elsewhere and that money can be spent on other items like marketing. The thing I like the most about ClearCare is their constant innovation. Like I said just for corporate use only. All at a very reasonable cost. Incredible!Clearcare needs to get their act together. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. After trying other softwares and not being overly excited about them, I decided on ClearCare.I had my first WOW moment with ClearCare when I was setting up my very first client. ClearCare helps streamline care planning and automate back office tasks, eliminating paper care journals, time-consuming billing practices, and ineffective communication with staff, patients and their families. Less time spent on checking and verifying each and every paper activity sheet!! I enjoy being able to have full access to my clients, caregivers, admin staff profiles in one place. Clear Care/AOSept (3% hydrogen peroxide, Alcon Labs) will work for some, but not most cases of DSD, because it contains surfactants. Making changes to a caregivers schedule can be combursome. I have uninstalled, reinstalled and updated my phone. The support has obviously had little training and does not go through onboarding to understand the issues that new users will have, and which would give them a more robust view of Clearcare. We chose Clearcare after evaluating several platform options. Clear Skincare Clinics (Salon): 4 out of 5 stars from 801 genuine reviews on Australia's largest opinion site ProductReview.com.au. The support has obviously had little training and does not go through onboarding to understand the issues that new users will have, and which would give them a more robust view of Clearcare. The switch was made before i was hired on, so i am unable to assist with this question. This is a simple solution, and is crippling for revenue tracking. This is poor business practice. You can't use reporting elelments from different parts (for example, a field for Clients can't be reported with certain items related to the Referral source...the list goes on and on). Seemless flow of information to from staff, family members, … If you discontinue services and a client wants to access an invoice that was once sent to them via "Family Room" this company will not assist you or the client in gaining the invoice THEY PAID. There are so many features that we use, and this is the easiest scheduling software we have used. But Clear Care is not just another soaking solution. HORRIBLE CUSTOMER SERVICE...... DO NOT USE THIS COMPANY. Calls to the company and executive go unanswered. There are too many features that I like about it. This is a simple solution, and is crippling for revenue tracking. - 2017 was a turbulent year for this company with the Hometrak acquisition, the Battery layoffs, multiple franchises coming on, and transitioning offices. I have not had any issues with this program. SO sales repA gets a referral from sales repB's source, ONLY SALES REP B gets the revenue credit.3) Reporting for marekting is terrible - this is NO CRM, it is a glorified scheduling program. We have had broken bones to flu. Ciba Vision, makers of Clear Care contact lens cleaner, recently updated the product's packaging and labels. this app is terrible, can’t clock out on sunday mornings if the shift was saturday overnight, can’t check your work history to verify previous hours and customer care is hopeless. We have used Clearcare for 2 businesses now, over 6 years and love the functionality and most of all, the level of customer service. But she was told it's better to get them out an… ClearCare has done all that and more--it has provided us with the opportunity to reach more clients with fewer staff, with much greater integrity and thoroughness. I asked questions couldn't answer me, so they just moved on. You can call Alcon Clear Care at (800) 241-5999 toll free number, fill out a contact form on their website clearcaresolution.myalcon.com, or write a letter to … The company reduced the ability to work independently and efficiently. Uncommunicative company. Every single person has been kind and friendly. Establishing a utilization review program will help ensure that persons injured in motor vehicle accidents receive an appropriate level of medical and health care, and that the charges for such care are appropriate. 4) search capabilities have major bugs, which leads to MULTIPLE DUPLICATION of clients, caregivers, applicants, referral sources, etc, and causes a nightmare for larger agencies 5) Onboarding - ANDRIA IS AWESOME. 30 Individual Care Bridge Record ... • Review … For free software advice, call us now! As everyone knows, referral source (persons) move ALL the time to different hospitals, ALFS, etc, and even work at more than one at a time. This prevents users from independently viewing and managing their delegated tasks. A vendor is driving business process. One patient had some teeth that were perfectly fine but needed some minor periodontal therapy. Glassdoor has 48 ClearCare reviews submitted anonymously by ClearCare employees. Not useful to the staffers who has to work this system for clients and staff. I have more pro’s than con’s but the negatives are a pretty big deal. ClearCare met all 'must have's' and more. I cant say enough about their phone support. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. I realized how seamless everything was working and was very happy with my decision.Customer support is a dream to work with and the onbaording experience was simple as a new business.ClearCare has helped grow my business by the amount of detail in the reports. Read the latest user opinions and reviews for ClearCare - All-in-one home health care platform with modular features, free research services | Review, compare ClearCare - All-in-one home health care … Call us for a Free FastStart Consultation: (844) 686-5616, General User TermsPrivacy PolicyCommunity GuidelinesGeneral Vendor Terms. Some notable clients of the software include Visiting Angels, Home Instead Senior Care, and Home Care … They were not given any treatment options except what they do which is mostly all-on-4 treatment. What made me choose ClearCare over the other platforms I was exploring was the fact that the system allows for my staff to be more self-sufficient, thus taking strain off my office. Clear Care has been such a positive force for our Agency! No tags pertaining to what we actually need. They welcome client feedback and often incorporate suggestions. Great for scheduling, billing and keeping track of employee and client information. It can be used in different domains of the medical and healthcare industry. You have no options to inactivate a referral source (person) and then add a new one 2) You can not track Revenue by marketer, it is all linked back to the REFFERING ORG/PERSON, which can ONLY HAVE ONE OWNER. We are able to track clients, employees, billing, payroll, etc. Kelli from Carolina Lifestyles Senior Care, Inc. dba Home Instead Senior Care. Contact lens wearers — beware when using Clear Care. ClearCare vs MatrixCare Home Health and Hospice Software, ClearCare vs Netsmart myUnity Home Health & Hospice. We do not use a lot of the reports, but the rest of the basic functions work well for our small $800k agency. And that number is growing, a clear indication of how ClearCare positively impacts … It's clean, the wait times are clear and the care is swift but thorough. They are always rolling out new features by listening to their customers. By integrating all office functions into a single user-friendly, highly-accessible web-based system, caregivers can quickly and easily manage their schedules, tasks and any critical situations that ... ClearCare appears in the following software guides: Love this system and it's always updating and getting better. ClearCareGo for Caregivers presents Caregivers of home care agencies using ClearCare with an easy-to-manage schedule and profile management interface. Ask me I will show you! Clear Spring Health … If you have a new user or someone does not pay close attention when changing a shift, they may change every shift that was scheduled at the same time instead of just that specific shift. Cons. I switched to ClearCare from a platform I'd used for over 10 years largely because the scheduling piece was very intuitive and user friendly. I wish I'd had stayed with ERSP and not switched to ClearCare. To summarize: If you're seeking a trusted partner for your agency, go elsewhere. Their entire site has been down several times, and they refuse to compensate users for the down time. Reasons: 1) if a referral source (person) moves from one organization to another, IF YOU MOVE THEM IN CLEARCARE TO A NEW COMPANY, ALL PAST REVENUE MOVES WITH THEM TO THEIR NEW COMPANY. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. ClearTrip reviews and complaints. I personally have never found a better customer support team in any industry. Some of the reporting features could use some tweaking , but the ClearCare team is already working on new ways to report and build custom reports. I love being able to quickly search for a client, caregiver, contact, or referral source quickly and easily. TERRIBLE reporting (especially marketing), restrictive customization (practically none), and just terrible customer service (outside of one gentleman and a lady, who was our onboarder). The app is horrific. The application is a tool to be used by businesses not to drive business process. I have been most impressed with their customer service and responsiveness--they seem to understand that a product like ClearCare defines an entire agency's workflow and culture, and have worked hard to understand our specific needs and create a sense of community among ClearCare providers. It includes easy scheduling, integrated telephony, two-way communication with caregivers, and marketing tools for the on-the-go marketer. We are able to use multiple reports for any project and we can even generate our own personal reports and save them to use the next time. They don't ask opinions from us, or how to get the best use of the system. In addition to point of care capabilities, … The system tends to lag and crash a lot. Asked to be let out of the contract, since it was signed under false pretenses, but they refused. Before ClearCare, we were using multiple platforms for various purposes- one for scheduling, another for telephony, a website for charting visit notes, etc. Two years ago we moved to ClearCare after struggling with an antiquated telephony system, and many failed attempts to find a Home Care program management system that took full advantage of cloud computing and mobile technology. ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, ClearCare also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM. Compare ClearCare to alternative Medical Office EMR & EHR Software. Support if so-so, I give it a 2 out of 5, most are quite lacking in knowledge and know nothing about home care industry processes, databases, and offering solutions to the software downfalls. 4 reviews of Lansing Urgent Care - DeWitt "We love this location. CLEAR CARE ® and CLEAR CARE ® PLUS … The concomitant use of a daily cleaner such as Lobob … I can't recommend their product highly enough. CLEAR CARE ® and CLEAR CARE ® PLUS solutions use hydrogen peroxide to help prevent eye infections by killing harmful germs and bacteria on contact lenses. In retrospect, we regret the move. Contact customer care: 1860 233 9000. What. Over 2,000 home health care agencies use ClearCare’s comprehensive solution to manage all facets of their operations. It has increased the efficiency of our office greatly. … The rules are intended to allow for uniformity and consistency in no-fault insurance costs and medical and health care … I've never seen a vendor tell business owners that they are taking away functionality to make their business MORE SAFE. You have no options to inactivate a referral source (person) and then add a new one2) You can not track Revenue by marketer, it is all linked back to the REFFERING ORG/PERSON, which can ONLY HAVE ONE OWNER. I have talked to many patients who have been to one of the Clear Choice centers and also two doctors that briefly worked for them. Along with the billing and payroll. I prefer this location to our primary care … I was told to go to weekly live view read the 3 little bity columns which are not accurate proved it couple times. 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